The Best Eye Makeup Remover I’ve Ever Tried


Beauty / Wednesday, January 25th, 2023

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I’ve spent many years, dollars and moments of frustration searching for the best eye makeup remover for sensitive eyes. I’ve tried department store brands, countless drugstore options and both liquid formulas and wipes. Most of them either didn’t work that great and required more tugging at the delicate eye area, or cost more than I felt was fair for the quality or amount of product.

There’s one product I finally found that will now forever have a place in my toiletry bag. The most gentle yet effective eye makeup remover I’ve tried is the Lancôme Bi-Facil Double Action Eye Makeup Remover. This product does an excellent job at removing makeup, even most waterproof eyeliner and mascara. It feels moisturizing to the eye area, rather than drying, and doesn’t irritate my eyes. Sign me up for auto-replen!

Related: Best Face Cleaners for Oily, Sensitive Skin

As we start the new year, you may be reassessing your current skincare routine. Read on to learn why Lancôme Bi-Facil is the eye makeup remover I trust to do the job. What’s more, this popular prestige beauty product is also currently on sale on Amazon.

The best eye makeup remover for sensitive eyes

Lancôme Bi-Facil Double Action Eye Makeup Remover

There are a handful of reasons I consider Lancôme Bi-Facil Double Action Eye Makeup Remover the best eye makeup remover. Firstly, it’s made of a unique two-part formula: the “lipid phase” removes makeup while the “water phase” has emollients that leave skin feeling cleansed but not dry. It also doesn’t leave an oily or greasy residue. There’s no strong fragrance and it doesn’t irritate my eyes or the skin around them.

Most importantly, it easily removes all of my eye makeup. I already have to talk my sleepy self into washing my face before bed, so any product that works quickly is more desirable. The last thing I want is to spend extra time or resort to harmful tugging to get my eye liner and mascara off at the end of the night. When paired with one of my favorite face cleansers sensitive skin, it only takes a few minutes until my face is makeup-free.

The bottle design has a special push-and-twist cap, similar to a pill bottle, that prevents leaks. It also comes in different bottle sizes. I like the mini size (1.7 oz/50 mL) for traveling; this is also a great option if you want to try it but not commit to the full size bottle. I usually get the 4.2 oz/125 mL or 6.7 oz/200 mL bottle. The Lancôme website, as well as luxury department stores including Saks Fifth Avenue, Bloomingdale’s and Bergdorf Goodman, offer a larger 13.5 oz bottle.

Does Lancôme eye makeup remover go on sale?

Yes, Lancôme Bi-Facil Double Action Eye Makeup Remover does go on sale at different retailers throughout the year. One of the best times to buy this must-have beauty product is during the holidays when it’s often sold as part of a gift set with a Lancôme mascara. I’ve also seen it going on sale as part of Ulta’s 21 Days of Beauty event, which happens in the spring and fall, and during the Sephora VIB Sale.

However, you can usually find best deal on Amazon. Right now, the 4.2 oz bottle, originally $38, is on sale for $12.99, and the 6.76 oz bottle, originally $50, is on sale for $40. Shop: Lancôme Bi-Facil Double Action Eye Makeup Remover 4.2 oz, Originally $38, Now $12.99 on Amazon

How to use Lancôme Bi-Facil Double Action Eye Makeup Remover

Woman using Lancome Bi-Facil Eye Makeup Remover with reusable cotton facial round.

Using this product is slightly different because of the double action formula. Here’s how I use it:

  1. First, I wet my face and use a face cleanser to remove most of my makeup.
  2. Before using the makeup remover, I shake the bottle to mix the two formulas together. Then I press down on the cap and twist to open.
  3. Next, I saturate a Marley’s Monsters Reusable Cotton Facial Round with the makeup remover.
  4. Lastly, I close my eyes and wipe with the makeup cloth until all of the eye makeup has been removed. I rarely need to repeat this step, unless I’m wearing a particularly stubborn waterproof formula.

Where to buy Lancôme Bi-Facil Double Action Eye Makeup Remover

My skincare routine consists of gentle products that are safe for my sensitive skin. I use a lot of drugstore products, however, this is one product I’m willing to splurge on. I usually buy it at Ulta so I can use Ultamate Rewards Program points and save a few dollars, or at Sephora so I earn Beauty Insider points. You can also find it at most department stores and wherever Lancôme products are sold, including on Amazon. Here’s where to shop for Lancôme Bi-Facil Double Action Eye Makeup Remover:

  • Sephora – Shop the product at Sephora and earn Beauty Insider points.
  • Ulta – Shop the makeup remover at Ulta to earn and spend Ultamate Rewards points.
  • Amazon – You can often find the makeup remover on sale on Amazon.
  • Nordstrom – The perk here is that Nordstrom offers free shipping with no minimum purchase amount required.
  • Nordstrom Rack – Add the travel size bottle to your shopping cart at Nordstrom Rack.
  • Neiman Marcus – At Neiman Marcus, the makeup remover comes in a gift set with one of my favorite lengthening mascaras, Lancôme Lash Idole.

Shop Lancôme eye makeup remover:

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Woman using a Marley's Monsters reusable cotton facial round to remove makeup.

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